Offer to help with proactive messages
Engage leads, onboard new customers, and provide proactive support with trigger-based messages.
What you can do with Messages
Send them from any website, blog, store, or app with a Beacon installed.
Right place, right time
Messages are sent based on one or more conditions you set. You can also bring your own logic and send messages with a single line of JavaScript.
Action
Start a Chat (if available)
Condition
Specific URL: /pricing/
AND
Page is scrolled
AND
Time on page: 30 seconds
See what resonates with Message reports
Reports let you easily understand how well your Messages are performing and help you optimize your proactive customer communication.
Get started with Help Scout
Want to learn what Help Scout can do for you? See for yourself with a free trial — we'll happily extend you if you need more time.
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