Download Help Scout for iOS & Android

Work untethered with our free Mobile Apps. Check in on the queue, collaborate with your team, and improve your response times by keeping Help Scout by your side at all times.

Help Scout for iOS Help Scout for Android

With Help Scout for mobile you can:

  • Reply to customers and add Cc/Bccs to keep everyone in the loop
  • Email our support team in-app just in case you run into any trouble
  • Move with rapid fire through the queue by inserting Saved Replies
  • View all of your Help Scout Mailboxes with just two taps
  • Assign conversations to team members for off site delegation
  • Add Notes to keep up team collaboration, no matter where you are
  • Search through your entire conversation history
  • Use tags to categorize conversations or trigger automations
  • Get at-a-glance access to all conversations in your folders
  • Change conversation status
Help Scout for iPad