Everything you need for world-class support
Trusted businesses everywhere use Help Scout to build their customer relationships through email, live chat, help centers, proactive messages, and more.
Simple to start, powerful at scale, and proven to build better customer relationships.
All-in-one support Explore our platform
Simple to start, powerful at scale, and proven to build better customer relationships.
All-in-one support Explore our platform
Help Scout is the all-in-one support platform designed to help scaling companies turn customers into brand ambassadors.
Trusted businesses everywhere use Help Scout to build their customer relationships through email, live chat, help centers, proactive messages, and more.
Trying to manage support through email? Learn more about what a customer support platform can do for you.
Email support made easyWhen you put customers first, support becomes a growth multiplier. That’s why Help Scout has won “Best ROI” year after year.
Learn the basics in under an hour. Become a power user in less than a day. Help Scout is as easy as it gets.
With our suite of support tools, automation features, and 50+ integrations, we’ll grow alongside your business.
Every experience in Help Scout centers around delighting customers — and our 94% happiness rating proves it.
And customers that compare us with other platforms repeatedly come back.
Platforms that tack on support features slow down support teams in the short-term and fall over as your business grows. Help Scout is built for the long term, for support pros, by support pros.
Complex enterprise solutions take months to implement and require costly outside consultants. According to G2, Help Scout is the easiest-to-use platform, with the fastest time to ROI.
Evaluating multiple support tools? Use these side-by-side comparisons to understand how Help Scout stacks up.
“Our team was able to teach themselves Help Scout in a day. It's like using a shared email inbox — just way more robust and better looking.”
Brianne HenderlongDirector, Customer Support & Experience
“Help Scout was the modern customer service software solution that was exactly what we were looking for. From the feature set to the pricing model, Help Scout has been great for us.”
Kevin YunCo-Founder
“Help Scout has helped us reduce our workload by 50%, making our team twice as productive.”
Carmel GranahanHead of Customer Success
“I've tried every single help desk on the market (and continue to evaluate new solutions), and yet I keep finding myself coming back to Help Scout.”
Alex BassFounder & Head of Product
Whether customers come in through email, live chat, or your help center, your team will be ready with advanced features for collaboration, organization, and automation.
Our thought leadership has set the gold standard for more than 10 million support professionals. Help Scout is more than software — we’re a partner in helping you succeed.
Learn the platform in less than an hour.
Become a power user in less than a day.